What does this client’s business do? This landscaping service company specializes in residential and commercial landscaping, including design, maintenance, and seasonal cleanups.
Who was hired and what was their role? The company wanted to streamline their review management process. By using Review Hub, they were able to automate requests for customer reviews without needing to rely on their team members to follow up.
Results: In just 6 months of using Review Hub, the landscaping business saw a 40% increase in client referrals. The automated review requests allowed the owner to focus more on client acquisition and marketing, leaving the review management to Review Hub’s “set it and forget it” system.
What did they spend their time on? Instead of having to spend hours chasing down reviews and responding to them manually, the team focused on marketing, increasing customer acquisition, and delivering quality service.