What does this client’s business do? A landscaping business focusing on high-end residential projects, including garden design and hardscaping.
Who was hired and what was their role? The owner wanted to collect reviews without spending excessive time asking clients after each project. Review Hub’s system helped them automate this task.
Results: The landscaping business saw a 35% improvement in customer satisfaction ratings over the course of 10 months. The owner focused on expanding their service offerings while the review system ran automatically.
What did they spend their time on? Instead of spending time on reviews, the owner expanded the team and took on larger, more profitable projects, seeing significant business growth.