What does this client’s business do? A massage therapy studio providing deep tissue, Swedish, and sports massages.
Who was hired and what was their role? The studio had trouble managing their review system manually, so they implemented Review Hub to automate requests after each appointment.
Results: After 12 months of using Review Hub, the massage studio saw a 40% increase in new client bookings, with many citing the positive online reviews as their deciding factor.
What did they spend their time on? Instead of chasing after reviews or responding to them, the massage therapists focused on perfecting their techniques and attracting new clients via targeted ads.